Balcãs eSIM

After purchase, you'll instantly receive your eSIM QR code via email. You can also access it anytime in your customer account or by entering your order number on our top-up page. All three methods show your eSIM details and QR code – choose whichever is most convenient for you!

Installation takes less than 60 seconds! 1) Connect to WiFi, 2) Open your eSIM QR code from the email or your account, 3) Scan the QR code with your phone camera, 4) Follow the prompts to add the eSIM, 5) Enable data roaming. Done! For detailed guides, check our step-by-step tutorials for iPhone and Samsung devices.

Your eSIM is valid for 180 days before activation, so you have plenty of time to install it. Your data plan only starts counting down once you arrive in your destination country and the eSIM connects to the local network. Install it before departure, but don't worry – your days won't start until you're actually there!

Absolutely! Our eSIMs provide full internet connectivity, perfect for WhatsApp, FaceTime, Skype, Zoom, and all other VoIP services. You can make calls, send messages, and video chat just like with your regular data connection.

Yes! You can easily top up your eSIM when you need more data. Simply visit our top-up page or log into your customer account, enter your order number, and select a new data package. Your eSIM stays active – just add more gigabytes instantly and keep traveling connected!

No throttling on regular data plans – you get full 4G/5G speeds up to 1 Gbit/s depending on local network capabilities. We partner with premium tier-1 carriers so you enjoy the same speeds as locals. For unlimited plans, we apply a fair use policy: 2GB high-speed data per day, then reduced speeds until the next 24-hour cycle resets.

Track your usage in real-time through: 1) Your phone's settings menu, 2) Our Simbye app with live statistics, 3) Email notifications at usage milestones, or 4) Your account dashboard on our website. You'll always know exactly how much data you have left.

Most modern smartphones from 2018 onwards support eSIM technology. This includes iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer, and many more devices. You can check your device compatibility on our website.

Yes! Your original phone number stays active on your primary SIM. The Simbye eSIM is data-only, so you can use both simultaneously – your home number for calls and SMS, and the eSIM for affordable mobile data. This means you can keep using WhatsApp, iMessage, and all apps with your existing number while traveling.

We partner with the best premium network operators in Balcãs to ensure reliable coverage and fast speeds. Your eSIM automatically connects to top-tier carriers like 7 Regionsfor optimal performance. You'll enjoy the same quality network that locals use across the entire country!

You can install your eSIM anytime before or during your trip, but you'll need WiFi for setup. We recommend installing it at home before departure for convenience. Don't worry – your data plan only starts once you arrive at your destination and the eSIM connects to the local network. Installation takes less than 60 seconds!

Simbye offers the most affordable eSIM packages with reliable coverage on premium networks and instant activation. Unlike other providers, we're the only eSIM shop where you can easily top up your data when needed. Plus, we offer 24/7 support.