Instructions
How our eSIM works
1
After purchase, go to my eSIM click on flag
2
Hold down the QR code (eSIM)
3
Go to "Add eSIM" and install the eSIM.
eSIM Guide
Where can I view my data usage?>
How to install and activate your eSIM on an iPhone?>
Go to Settings on your iPhone
- Open the Settings on your iPhone and tap on "Cellular" or "Mobile Data".
- Tap "Add eSIM" and then select "Use QR Code".
- Scan the eSIM QR code from the printed code or from another device displaying the code.
Note: For iPhones running iOS 17.4 or later, if you receive a QR code via email or on a webpage, you can long-press the QR code and select "Add eSIM" directly.
Tap "Continue"
- Tap "Continue" and wait up to 10 minutes for the eSIM to activate.
- Tap "Done".
Label your eSIM on iPhone
- You can rename your eSIM if desired.
- Tap the > icon and either select a preset label or enter "Simbye" in the Custom Label field.
- Tap "Done" and then "Continue".
Set your Default Line
- Set the Default Line to "Primary" and tap "Continue".
- Ensure iMessage & FaceTime are also set to "Primary" and tap "Continue".
- Set Mobile Data to the previously chosen eSIM label.
Important: Keep "Allow Mobile Data Switching" turned off to avoid extra roaming charges.
It’s best to activate your eSIM only at your destination to avoid any data usage before your trip.
How to install and activate your Samsung eSIM?>
Go to "Settings" then "Connections"
- Open the Settings on your Samsung device and choose the Connections option.
- Tap SIM manager or SIM card manager depending on your device.
- To add your new eSIM, you’ll tap Add eSIM.
Scan your QR code off device
- Tap Scan QR code from service provider.
- Now scan the QR code provided.
Approve the eSIM installation
- When prompted, tap Add.
- Tap Done.
Now configure your SIM / eSIM settings correctly
- Leave Calls and "Messages" set to your original primary SIM.
- Tap Mobile Data.
- Select the eSIM.
- Tap Change.
- Your eSIM might be automatically called “eSIM 1” or “eSIM 2”.
Ensure Data Roaming is Active
- Go to Settings.
- Then to Connections.
- Mobile networks and Ensure Data roaming is turned on.
Important: Data roaming MUST be ENABLED for the eSIM to function properly!
How to Activate Your eSIM After Installation?>
1.Click on Mobile Service
2.Select your eSIM
3.Turn on Data Roaming for the eSIM
Where can I find the access data for manual installation?>
eSIM Compatible Devices?>
Apple iOS>
eSIM compatible iPhone*
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone 12
- iPhone 12 Mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 13
- iPhone 13 Mini
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
- iPhone 15
- iPhone 15 Plus
- iPhone 15 Pro
- iPhone 15 Pro Max
- iPhone SE (2020)
- iPhone SE (2022)
- iPhone XR
- iPhone XS
- iPhone XS Max
eSIM compatible iPad*
- iPad (10th generation)
- iPad (7th generation)
- iPad (8th generation)
- iPad (9th generation)
- iPad Air (2024)
- iPad Air (3rd generation)
- iPad Air (4th generation)
- iPad Air (5th generation)
- iPad Mini (5th generation)
- iPad Mini (6th generation)
- iPad Pro (2024)
- iPad Pro 11-inch (1st generation)
- iPad Pro 11-inch (2nd generation)
- iPad Pro 11-inch (3rd generation)
- iPad Pro 11-inch (4th generation)
- iPad Pro 12.9-inch (3rd generation)
- iPad Pro 12.9-inch (4th generation)
- iPad Pro 12.9-inch (5th generation)
- iPad Pro 12.9-inch (6th generation)
Android>
eSIM compatible Android devices*
eSIM compatible Samsung*
- Galaxy S20
- Galaxy S20+
- Galaxy S20+ 5G
- Galaxy S20 Ultra
- Galaxy S20 Ultra 5G
- Galaxy S21
- Galaxy S21+ 5G
- Galaxy S21 Ultra 5G
- Galaxy S22
- Galaxy S22+
- Galaxy S22 Ultra
- Galaxy S23
- Galaxy S23+
- Galaxy S23 Ultra
- Galaxy S23 FE*
- Galaxy S24
- Galaxy S24+
- Galaxy S24 Ultra
- Galaxy Note 20
- Galaxy Note 20 Ultra 5G
- Galaxy Fold
- Galaxy Z Fold2 5G
- Galaxy Z Fold3 5G
- Galaxy Z Fold4
- Galaxy Z Fold5 5G
- Galaxy Z Flip
- Galaxy Z Flip3 5G
- Galaxy Z Flip4
- Galaxy Z Flip5 5G
eSIM compatible Google*
- Google Pixel 2
- Google Pixel 2 XL
- Google Pixel 3
- Google Pixel 3 XL
- Google Pixel 3a
- Google Pixel 3a XL
- Google Pixel 4
- Google Pixel 4a
- Google Pixel 4 XL
- Google Pixel 5
- Google Pixel 5a
- Google Pixel 6
- Google Pixel 6a
- Google Pixel 6 Pro
- Google Pixel 7a
- Google Pixel 7
- Google Pixel 7 Pro
- Google Pixel 8
- Google Pixel 8 Pro
- Google Pixel Fold
eSIM compatible Motorala*
- Motorola Razr 2019
- Motorola Razr 2022
- Motorola Razr 5G
- Motorola Razr 40
- Motorola Razr 40 Ultra
- Motorola Razr+
- Motorola Edge 2022
- Motorola Edge 2023
- Motorola Edge+ (2023)
- Motorola Edge 40
- Motorola Edge 40 Pro
- Motorola Edge 40 Neo
- Motorola Edge 50 Pro
- Motorola Edge 50 Ultra
- Motorola Edge 50 Fusion
- Motorola Moto G Power 5G (2024)
- Motorola G52J 5G
- Motorola G52J 5G II
- Motorola G53J 5G
- Moto G54 5G
- Motorola G84
- Motorola G34
- Motorola Moto G53
- Motorola Moto G54
eSIM compatible Oppo*
- Oppo Find X3
- Oppo Find X3 Pro
- Find N2 Flip
- Oppo Reno 5A
- Oppo Reno 6 Pro 5G
- Oppo Reno 9A
- Oppo Find X5
- Oppo Find X5 Pro
- Oppo A55s 5G
eSIM compatible Huawei*
- Huawei P40
- Huawei P40 Pro
- Huawei Mate 40 Pro
- Huawei Pura 70 Pro