Your eSIM Guide

eSIM Welcome Banner
Go to Settings

Go to Settings on your iPhone

  • Open the Settings on your iPhone and tap on "Cellular" or "Mobile Data".
  • Tap "Add eSIM" and then select "Use QR Code".
  • Scan the eSIM QR code from the printed code or from another device displaying the code.

Note: For iPhones running iOS 17.4 or later, if you receive a QR code via email or on a webpage, you can long-press the QR code and select "Add eSIM" directly.

Tap Continue

Tap "Continue"

  • Tap "Continue" and wait up to 10 minutes for the eSIM to activate.
  • Tap "Done".
eSIM Label

Label your eSIM on iPhone

  • You can rename your eSIM if desired.
  • Tap the > icon and either select a preset label or enter "Simbye" in the Custom Label field.
  • Tap "Done" and then "Continue".
Choose Default Line

Set your Default Line

  • Set the Default Line to "Primary" and tap "Continue".
  • Ensure iMessage & FaceTime are also set to "Primary" and tap "Continue".
  • Set Mobile Data to the previously chosen eSIM label.

Important: Keep "Allow Mobile Data Switching" turned off to avoid extra roaming charges.

It’s best to activate your eSIM only at your destination to avoid any data usage before your trip.

Settings and Connections

Go to "Settings" then "Connections"

  • Open the Settings on your Samsung device and choose the Connections option.
  • Tap SIM manager or SIM card manager depending on your device.
  • To add your new eSIM, you’ll tap Add eSIM.
Scan QR Code

Scan your QR code off device

  • Tap Scan QR code from service provider.
  • Now scan the QR code provided.
Approve eSIM installation

Approve the eSIM installation

  • When prompted, tap Add.
  • Tap Done.
Configure SIM settings

Now configure your SIM / eSIM settings correctly

  • Leave Calls and "Messages" set to your original primary SIM.
  • Tap Mobile Data.
  • Select the eSIM.
  • Tap Change.
  • Your eSIM might be automatically called “eSIM 1” or “eSIM 2”.
Ensure Data Roaming is Active

Ensure Data Roaming is Active

  • Go to Settings.
  • Then to Connections.
  • Mobile networks and Ensure Data roaming is turned on.

Important: Data roaming MUST be ENABLED for the eSIM to function properly!

View data usage
Open Settings

1.Click on Mobile Service

Open Mobile Service

2.Select your eSIM

Select eSIM

3.Turn on Data Roaming for the eSIM

Access data for manual installation
Turn off mobile data
Find eSIM

It’s best to set up your eSIM just before you plan to use it. With Simbye eSIM, you can purchase and store your eSIM profile for up to 180 days before activation. This gives you the flexibility to activate it at your convenience.

For travelers, we recommend setting up the eSIM a day or two before your trip to ensure everything works smoothly upon arrival at your destination. Once activated, you can enjoy seamless global connectivity.

Enjoy! with your eSIM –
We are always where you are!

eSIM Welcome Banner