eSIM-compatible Devices
Certain devices of the same model may or may not support eSIM technology. Please check your device before making a purchase.
Apple
List of Apple devices compatible with eSIM (2024):
- iPhone 15, 15 Plus, 15 Pro, and 15 Pro Max (not Dual SIM*)
- iPhone 14, 14 Plus, 14 Pro, and 14 Pro Max (not Dual SIM*)
- iPhone 13, 13 Pro (not Dual SIM), 13 Pro Max, 13 mini
- iPhone 12, 12 Pro (not Dual SIM), 12 Pro Max, 12 mini
- iPhone 11, 11 Pro (not Dual SIM), 11 Pro Max
- iPhone SE (2020) and SE (2022)
- iPhone XS, XS Max (not Dual SIM)
- iPhone XR (not Dual SIM)
- iPad Air (2014, 2019, 2020, 2022)
- iPad Pro 11 (2018 and 2020)
- iPad Pro 12.9 (2015 and 2017)
- iPad Pro 10.5 (2017)
- iPad Pro 9.7 (2016)
- iPad 10.2 (2019, 2020, 2021)
- iPad 9.7 (2016, 2017, 2018)
- iPad mini 4 (2015)
- iPad mini 3
- iPad mini (2019 and 2021)
Notice: eSIM on iPhone is not offered in China mainland. Devices produced in Turkey may require factory reset for eSIM installation. For detailed instructions visit Apple Support.
Android
Android devices compatible with eSIM (2024):
Samsung*
- Galaxy A54
- Galaxy S24, S24+, S24 Ultra
- Galaxy S23, S23+, S23 Ultra, S23 FE
- Galaxy S22 5G, S22+ 5G, S22 Ultra 5G
- Galaxy S21 5G, S21+ 5G, S21 Ultra 5G (US versions of S21 are not compatible with eSIM)
- Galaxy S20, S20 5G, S20+, S20+ 5G, S20 Ultra, S20 Ultra 5G (US versions of S20 and S20 FE 4G/5G are not compatible with eSIM)
- Galaxy Note20, Note20 5G, Note20 Ultra 5G (US and Hong Kong versions of Note20 Ultra are not compatible with eSIM)
- Galaxy Fold
- Galaxy Z Fold4
- Galaxy Z Fold3 5G
- Galaxy Z Fold2 5G
- Galaxy Z Flip4
- Galaxy Z Flip3 5G
- Galaxy Z Flip and Z Flip 5G (US versions of Z Flip 5G are not compatible with eSIM)
Google*
- Pixel 8, 8 Pro
- Pixel 7, 7 Pro
- Pixel 6, 6a, 6 Pro
- Pixel 5, 5a 5G
- Pixel 4, 4a, 4 XL, 4a 5G
- Pixel 3, 3a*, 3 XL, 3a XL (Pixel 3a from countries in South East Asia is not compatible with eSIM. Australia, Japan, Taiwan versions of Pixel 3 aren't compatible with eSIM)
Other manufacturers
- Huawei P40 and P40 Pro* (not the P40 Pro +)
- Huawei Mate40 Pro
- Sony Xperia 10 III Lite
- Sony Xperia 10 IV
- Sony Xperia 5 IV
- Sony Xperia 1 IV
- Motorola Razr 2019 and 5G
- Motorola Edge (2023), Edge (2022)
- Motorola Edge 40, 40 Pro
- Motorola Moto G (2023)
- Nokia XR21, X30, G60
- OnePlus 12
- OnePlus 11
- Nuu Mobile X5
- Oppo Find X3, X5, X3 Pro, X5, X5 Pro
- Oppo Find N2 Flip
- Oppo Reno A
- Microsoft Surface Duo and Duo 2
- Honor Magic 4 Pro, Magic5 Pro
- Xiaomi 13T, 13T Pro
- Xiaomi 13, 13 Lite, 13 Pro
- Xiaomi 12T Pro
- HAMMER Explorer PRO
- HAMMER Blade 3, Blade 5G
- myPhone NOW eSIM
- Rakuten Big, Big S
- Rakuten Mini
- Rakuten Hand
- SHARP Aquos Sense4 Lite
- SHARP Aquos R7
- Gemini PDA 4G+Wi-Fi
- Fairphone 4
- DOOGEE V30
How many eSIMs can I have?
eSIM compatible devices allow you to install multiple eSIMs. The maximum number of eSIMs you can have on your device depends on the device and manufacturer. While only 1 eSIM can be active at a time, switching between them only takes a few seconds.
Find your eSIM in your email and under 'My eSIM' in your user account.
How to Purchase a Simbye eSIM
Register easily using Facebook, Google, or your email. If you prefer not to register, provide the correct email at the end to ensure the eSIM can be sent to you. Change the language or currency at the top of the page.
Enter your destination in the search bar or purchase regional or global eSIMs. Select the right eSIM package based on the required data amount (GB) and plan duration.
For a faster payment process, use the express checkout with your credit card. For more payment options, click 'Continue.'
If not registered, please provide your correct contact details to receive the eSIM. Enjoy your order!
Open Settings on Your iPhone
- Navigate to Settings on your iPhone and tap on "Cellular" or "Mobile Data".
- Select "Add eSIM" and then choose "Use QR Code".
- Scan the eSIM QR code from the printed code or another device displaying the code.
Tap "Continue"
- Tap "Continue" and wait up to 10 minutes for the eSIM to activate.
- Once activated, tap "Done".
Label Your eSIM on iPhone
- You can rename your eSIM for easier identification.
- Tap the > icon and select a preset label or enter "Simbye" in the Custom Label field.
- After labeling, tap "Done" and then "Continue".
Set Your Default Line
- Set the Default Line to "Primary" and tap "Continue".
- Ensure iMessage & FaceTime are also set to "Primary" and tap "Continue".
- For Mobile Data, select the previously chosen eSIM label.
It’s best to activate your eSIM only at your destination to prevent any data usage before your trip.
Activate Your eSIM
- After installation, go back to Settings.
- Navigate to "Mobile Service".
- Select your eSIM from the list.
- Turn the line "On".
- Set "Data Roaming" to "Online".
In the user account under 'My eSIM'
Remove your SIM card or deactivate your mobile data connection.
Open Settings on Your Samsung Device
- Navigate to the "Settings" app on your Samsung smartphone.
- Scroll down and tap on "Connections".
- Select "SIM card manager" from the list.
Add eSIM
- In the "SIM card manager", tap on "Add mobile plan".
- Select "Download a SIM instead" to use a QR code.
- Scan the eSIM QR code provided by your carrier using your device's camera.
Confirm Your eSIM Details
- Review the carrier details displayed on the screen.
- Tap "Confirm" to proceed with the installation.
- Wait for your device to activate the eSIM, which may take a few minutes.
Label Your eSIM
- After activation, you'll be prompted to label your eSIM.
- Select a preset label or enter a custom name like "Simbye" for easy identification.
- Tap "Done" to save the label.
Set Your Default Line
- Go back to "SIM card manager" in Settings.
- Select your newly added eSIM and set it as the default for calls, messages, and data.
- Ensure that "Data Roaming" is set to "Online" to enable internet access.
All of our eSIMs use either 4G or 5G.