After purchase, you will receive your eSIM via email. Please also check your spam or junk folder. Alternatively, you can go to your customer account under 'My eSIM' after purchase.
What is an eSIM and how to get use of Simbye?
An eSIM is a digital SIM card embedded directly into your device. It allows you to activate mobile plans without a physical SIM card and easily switch between carriers. It's especially useful for travel, as you can add local plans without needing to purchase a new SIM card. Ideal for managing multiple plans for personal, business, or travel purposes on a single device.
How do I activate the Vietnam eSIM ?
1
Go to "Settings", then to "Mobile Services"
2
Click on "Simbye eSIM after that
3
Activate the line and data roaming below
Where can I see the data usage for the Vietnam eSIM?
1
Go to "My eSIM" and click on "eSIM Details"
2
Here, you can see your data usage
When should I install an eSIM for Vietnam?
It's best to install your Simbye eSIM before you depart for your destination or immediately after arriving. This way, you'll have instant access to a network as soon as you need it
Is my Vietnam eSIM activated instantly after purchase?
No, the eSIM does not activate immediately after purchase. You can keep it for up to 180 days before activating it at your convenience. Once activated, the eSIM can be used as usual.
Can I make phone calls or send SMS messages with my Vietnam eSIM?
Our eSIMs are data-only solutions and do not come with a mobile number. For voice calls and text communication, we recommend using VoIP apps such as Facebook Messenger, WhatsApp, Viber, Telegram, or Skype. This way, you can stay connected without needing to purchase a physical SIM card.
Vietnam travel roaming eSIM. Use within 180 days of purchase. Speeds of 3G/4G. Installs on one device multiple times. Can not be transferred.