How to Solve Error "eSIM Cannot Be Added: This Code is No Longer Valid" on iPhone

Encountering the error message "eSIM Cannot Be Added: This code is no longer valid. Contact your carrier for more information," can be frustrating when activating your eSIM on an iPhone. At Simbye, we understand the urgency of quickly resolving eSIM activation issues, so follow this clear, step-by-step guide to effortlessly resolve this error and activate your eSIM.

Why Does the "This Code is No Longer Valid" Error Appear?

This error typically occurs if the eSIM code has already been used, incorrectly entered, or due to connectivity issues during activation. Thankfully, resolving it is usually simple.

Solution: Step-by-Step Troubleshooting

1. Ensure a Stable Internet Connection

A stable internet connection is essential for successful eSIM activation:

• Ensure your device is connected to Wi-Fi or cellular data.

• Restart your Wi-Fi router or toggle Airplane Mode on and off to reset your connection.

2. Verify if the eSIM is Already Installed

In many instances, the eSIM is installed automatically after scanning the QR code or entering the activation code, despite the error message. To check, follow these simple steps:

• Open Settings on your iPhone.

• Tap Cellular (or Mobile Data depending on your region).

• Select Cellular Data and find your eSIM plan (labeled as 'Personal', 'Travel', or 'Secondary').

• Ensure that "Turn On This Line" and "Data Roaming" are enabled.

If these settings are correct and your eSIM is listed, it will automatically activate upon reaching your destination.

When to Seek Further Assistance

If you have completed the above steps and the error persists, it's time to seek additional help. Contact our dedicated Simbye support team at support@simbye.com. We're here to ensure your eSIM is activated smoothly and swiftly.

Key Takeaways

• Always verify your internet connectivity first.

• Double-check your eSIM settings as it might already be activated.

• Reach out to Simbye support for personalized assistance if the issue continues.

Why Choose Simbye eSIM Solutions?

Simbye offers hassle-free, reliable, and cost-effective international connectivity. Enjoy seamless mobile connectivity worldwide with our easy-to-use eSIM solutions and dedicated support team.