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An eSIM (embedded SIM) is a digital SIM card embedded into your device, eliminating the need for a physical SIM card. With an eSIM, you can connect your smartphone, tablet, or other device directly to a mobile network without inserting a physical card. It also allows you to store multiple profiles, making it easy to switch between carriers or plans – perfect for travel or flexible usage.
Want to know how to install your eSIM? Check out our eSIM Guide for a simple step-by-step tutorial.
For more details, visit our comprehensive
Activating an eSIM is easy and depends on your device. Follow these step-by-step guides to activate your eSIM:
- For iPhone users, check out our detailed guide: Easy Ways to Install an eSIM on iPhone .
- For Samsung users, visit: How to Install an eSIM on Samsung .
You can track your data usage for your eSIM in two ways:
- Check the email you received after purchasing your eSIM. It contains a link to your usage details.
- Alternatively, log in to your customer account on our website and navigate to the "eSIM Details" section to view your current data usage.
Both options provide up-to-date information on your data usage.
No, the eSIM does not activate immediately after purchase. You can keep it for up to 180 days before activating it at your convenience. Learn more about when to activate your eSIM.
Once activated, the eSIM can be used as usual.
To check if your device is compatible with a Simbye eSIM, visit our comprehensive guide here: eSIM Compatible Devices .
Yes, if you use an Apple device, you can use your SIM card and your Simbye eSIM simultaneously:
- SIM Card: Use it for phone calls and SMS.
- Simbye eSIM: Use it for mobile data.
However, please note that your carrier may charge roaming fees if your SIM card remains active for receiving or sending calls and SMS while you are abroad. To avoid unexpected charges, consider disabling data roaming for your physical SIM.
To delete your Simbye eSIM from your device, follow these steps:
For iPhone:
- Go to Settings → Cellular (or Mobile Data).
- Select the Simbye eSIM under "Cellular Plans."
- Tap Remove Cellular Plan and confirm.
For Android:
- Open Settings → Connections → SIM Card Manager.
- Select the Simbye eSIM profile.
- Tap Remove or Delete and confirm.
This will free up space for a new eSIM profile. Make sure to back up any important information before deleting.
With your Simbye eSIM, you can connect to 4G, LTE, and 5G networks, just like with any local data connection.
However, please note that in remote or poorly covered areas, your mobile phone may connect at lower speeds due to network limitations.
Yes, you can keep your WhatsApp number even if you switch to a Simbye eSIM. Your WhatsApp account is linked to your phone number, not the SIM card.
Just ensure that your original number remains active, or verify your number on WhatsApp before switching to the eSIM.